We accept returns and offer refunds for most items within 30 days of delivery, provided they meet the following conditions:

Item Condition: The item must be unused, in its original condition, and in its original packaging.

Original Packaging: Items must be returned with all original packaging materials, including protective wrapping, boxes, and any accompanying documentation.

Non-Returnable Items:

Custom Orders: Due to their personalized nature, custom-made or custom-framed items (including custom roses and personalized original artworks) are generally non-refundable unless they arrive damaged or defective.

Sale Items: Final sale items are not eligible for return or refund.

Select the rose, background, frame tone, and finishing details. The final piece becomes a quiet statement of memory and design.

Pair roses with prints, originals, or seasonal releases to build a wall that feels intentional instead of random.